REFUND POLICY
Shiftline Clothing Co.
Last updated: 30 January 2026
This Refund Policy applies to all purchases made through the Shiftline Clothing Co. website.
1. All Sales Are Final
Due to the limited and independent nature of our drops, all sales are final. We do not accept returns or exchanges for reasons such as change of mind, incorrect sizing, or personal preference.
Please review product descriptions, sizing information, and images carefully before placing an order.
2. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.
To be eligible for a resolution:
- The item must be unused and in its original condition
- Proof of the issue (photos or videos) must be provided
If approved, we may offer a replacement or refund, at our discretion.
3. Pre-Orders
Items sold as pre-orders are produced specifically for you. Once production has begun, pre-order purchases are non-refundable.
Estimated production and shipping times are provided as guidelines and may vary.
4. Shipping Delays & Lost Packages
Shiftline Clothing Co. is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
If your order appears lost, please contact us and we will assist where possible.
5. Refund Processing
If a refund is approved:
- Refunds will be issued to the original payment method
- Processing times depend on the payment provider and may take several business days
6. Contact Information
For any questions regarding this Refund Policy, please contact us at:
Email: shiftlineclothing.co@gmail.com
Instagram: @shiftline.co
